Roadrunner Dumpsters is the only dumpster rental company located in Fenton, MI, Genesee County. We are a small operation that focuses on customer service and delivering dumpsters quickly and efficiently to our local community.
Why choose a small dumpster rental company?
- A Real Person (who is actually in Genesee County) Answering the Phone!
With a small dumpster rental company, like Roadrunner Dumpsters, you will receive top notch customer service. We answer and return all of our calls. Our phones are on 7 days/week. If you need an adjustment on your pick up date, we are glad to make that schedule change for you. If you are working on a project, and need advice about what size dumpster you will need, we can talk you thru the options over the phone. Our business line also receives texts, so if you want to send a photo of your project, for dumpster sizing questions, or an arial photo or snapshot of where you want your dumpster dropped, we are here to make communication easy for you!
- Convenience
For our customers that want a tech friendly, no-hassle experience, we offer 100% online service. When you need a dumpster, you can book online, directly from our website, for a dumpster size of your choice. Our website allows you to reserve online, pay online, and receive your dumpster seamlessly on your reservation day. Your website booking will automatically schedule your dumpster pickup, which we will promptly pickup on your scheduled day. You are able to leave instructions on where you want your dumpster to be placed. This allows the convenience that you do not need to wait around for your delivery, however you are welcome to be present to instruct the driver if you prefer. We also offer personal phone reservations for those who may have questions and/or prefer personal contact.
- Personalized Service
We know all of our customers by name! Here at Roadrunner Dumpsters, you are not just a number! We help our friends, neighbors, real estate clients, investors, and are always making more new friends along the way as we help with home projects. We are actually interested in what your home project is so that we can put together a plan for dumpster service that makes the most sense for you. We have many different size and weight calculators we use to assist you in choosing the right dumpster size for your project. We get your dumpster on site where you want it, by putting specific notes & photos in our system for the driver that show up on the drivers phone during your drop off & pick up service. We offer quick service in a time crunch, with turnaround times in a few hours if needed. We get the junk hauled away so you can get on and enjoy your home (and all of your hard work!). We are flexible with our rentals, by extending rental times if needed and also picking up early if the work is done, so you can get back to full use of your driveway.
- We Actually Show up when we say we will
This is a huge bonus when using a small dumpster rental company. We don’t have hundreds of dumpsters and drivers to manage. We have a small fleet and a husband and wife team that operate the business together. We set your expectation up front with an arrival time window. You will also receive an automated text from the driver when they are on the way to your location. We show up within your time window for pick up and drop off, and if we have any delays, we will personally call and/or text you to notify.
- Communication
We have invested in an advanced software & logistics program which allows us to easily manage all of our customer communication. You will receive emailed invoicing, the ease of an online pay option, and notifications throughout your rental with reminders on drop off and pick up times. Roadrunner Dumpsters offers each customer an online portal to view all of your invoicing, paid receipts, scheduled pick up and drop off times, your dump weight tickets, photos of your dumpster drop off on site and pick up with dumpster content photos. You can even see where your driver is at when on the way!
- Clean, well maintained equipment
Roadrunner dumpsters will show up in well-maintained, like-new equipment, that will not leak or rust on your property. We take pride in offering powder coated dumpsters that will not be an eyesore in your driveway. We power wash our equipment regularly, and our delivery truck is a 3/4 ton pickup truck which meets all of the latest diesel exhaust filtration and emission guidelines. No stinky dirty, leaking, rusting oversized commercial trucks in your driveway when you order with us!
- Owner operated
You will receive the utmost of service from this husband and wife team!
Owner Julie Swartz: With 20+ years of experience serving the community as a Realtor, Julie knows every street in the county, and is familiar with neighborhoods, homes, and renovations with firsthand experience. She also knows how to help people, and she will be your main contact person who manages your entire rental experience.
Partner Keith Swartz: With 20+years of experience in engineering, Keith will be the person who shows up at your property to personally manage your dumpster drop off. He shows up 100% professional, ready to work for you, and with full knowledge and ownership of his equipment. He will take the additional time and lay down solid wood barriers for the drop off, and the dumpster and dumpster wheels will not ever touch your concrete or asphalt driveway. He will place the dumpster anywhere you like (within safety and reasonable standards). If you are looking for the utmost of respect and service at your property, this is the company to hire!
Why choose a big dumpster rental company?
- If your dumpster weight will be over 7 tons
If you are looking for a company that can handle large commercial jobs including large roofing jobs for shingle waste, with weight over 7 tons, then you would need to call a large commercial dumpster company offering 30+ yard rentals
- If your project is mainly concrete or brick
This will require a special dumpster with very low sides, with heavy gauge reinforced bottoms and sides to accommodate the significant weight and wear & tear of concrete being loaded into the dumpster.
- Large excavating jobs
If you have a foundation tear out, or are tearing out heavy landscape boulders, rocks, etc. that will be loaded with an excavator, you will need a special dumpster with special reinforced flooring to accommodate this type of heavy weight loading.
- Commercial/Demolition Jobs
If your project involves demolition with large volume debris, you will need service from a large commercial company who has 30 and 40+ yard dumpsters. Often these jobs require frequent dump & exchanges, and a large dumpster company will best service these large volumes.
- Long term rentals over 30+ days
If you will need a dumpster on site long term, you will get better availability and pricing from a large dumpster rental company that has hundreds of dumpsters, and they are able to let them sit for weeks or months at low cost.
- Servicing for multiple long distance commercial locations
If you have multiple commercial locations and are wanting service outside of Genesee County, you will find that the larger dumpster companies will have contracts with dumps in multiple counties. This allows them to offer better pricing and location availability as they generally have access to dumps in multiple counties, as well as storage yards to stage their dumpsters in multiple counties.
In conclusion, there are suitable scenarios for renting both from a larger dumpster rental company and a small one. As with any business that grows to a larger size, you will find that the service and communication are less personalized. We have gained many of our customers that were seeking better service. Their experience when working with a large dumpster rental companies included:
- Only an automated system to call into, with limited hours
- Dumpster drop off and pick up days and times were unpredictable.
- Many billing issues
- Dumpster schedule issues
- Difficulty getting in contact with a person on the phone to help
- Heavy duty, large trucks arriving to drop the dumpster
- Dumpster and wheels dragged/rolled and set directly on the driveway
- Leaked hydraulic fluid and/or oil on their driveways
We know these larger dumpster rental companies service high volume, and they can do what we cannot do. However we do what they cannot do, and that is a small operation based on high service and satisfaction. We are not the “big guys”, we are the “little guys”. Here at Roadrunner Dumpsters, we aim to provide a product and service you want to tell your neighbors about!
